Borisud Pure Spa

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About Borisud Pure Spa

Borisud Pure Spa, located on the 11th floor, is a sanctuary that takes you back to the origins of spa culture. The spa offers a range of services, from consultation to international spa treatments. The concept of Borisud Pure Spa is to provide a space where guests can be expertly pampered with effective modern therapies and treatments in a sleek and serene setting. The spa offers a variety of treatments including blissful massages, scrubs, wraps, and facial treatments. However, it's worth noting that the infrared sauna may not meet everyone's expectations.

Some visitors have reported that the service at Borisud Pure Spa was not up to par. They found the jacuzzi, which was advertised to be at 36 degrees Celsius, to be no more than room temperature. After using the sauna and steam rooms, they reported not feeling the expected sweat-inducing heat. These experiences led to a feeling of disappointment and a sense that the spa did not live up to its promises.

Furthermore, some guests have expressed dissatisfaction with the staff's service mindset. They felt that the service they received did not justify the price they paid. They suggested that there are many other hotels that offer similar treatments at the same or even lower prices, and with better service.

Communication with customers was another area where the spa received criticism. Some guests felt that the communication was poor and advised against purchasing vouchers from the hotel, suggesting that better service could be found elsewhere at a cheaper price.

However, not all experiences at Borisud Pure Spa have been negative. Some guests have had wonderful experiences at the spa. They found the location to be easily accessible by sky train and praised the warm welcome they received from the staff. They also appreciated the cleanliness and privacy of the spa, and felt that the products used were of good quality. These guests would recommend Borisud Pure Spa to others.

In conclusion, while Borisud Pure Spa has received mixed feedback, it's clear that the spa has the potential to provide a relaxing and rejuvenating experience. However, potential visitors should be aware of the criticisms regarding service and temperature control in the facilities. As with any service, individual experiences may vary, and it's always a good idea to do some research before making a decision.