Carlitos Beach Bar

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About Carlitos Beach Bar

The setting was initially quite charming, with live music and a family-friendly atmosphere that everyone seemed to enjoy. However, the experience took a turn for the worse when it came to settling the bill. The establishment gave the wrong price and bill not once, but twice. The corkage fee was also a point of contention, with the initial quote of 300 Baht suddenly jumping to 500 Baht at the time of payment. The manager's response to these issues was less than satisfactory, dismissing the concerns and placing the blame on the waiter. This left a sour taste, leading to the decision to leave without enjoying the wine that had been brought along. The manager's dismissive attitude towards female patrons was also a point of concern.

Safety is another issue that needs to be addressed. One unfortunate incident involved a patron getting stuck in the bathroom, leading to a broken door handle. Instead of assistance, the staff responded with anger and abuse. The situation escalated when a member of the group was hit on the head with a glass bottle by a staff member, resulting in a need for stitches and a hefty medical bill. This incident raises serious concerns about the safety of patrons in the establishment.

The service and quality of drinks were also found wanting. A classic cocktail was served incomplete, with the establishment lacking one of the main ingredients. Instead of offering a substitute or a different drink, the patron was told it was their responsibility to check the availability of ingredients before ordering. The manager did nothing to rectify the situation, further dampening the mood. The only redeeming feature was a fire show, but this is something that can be enjoyed at any other bar on the island.

The food service was equally disappointing. Despite enjoying the live music and fire show on previous nights, the decision to try the food proved to be a mistake. The nachos were served with a watery sauce and no jalapeños, despite what was stated on the menu. The pad Thai took an hour to be served and came with a measly two shrimp. The waitstaff offered no apology for the delay. The food at this establishment is not recommended.

Billing issues seem to be a recurring problem. During a visit to watch the fire show, the establishment attempted to double charge for drinks that had already been paid for. The food was also a letdown, taking over 30 minutes to arrive and being served cold. The quality was subpar, making it the worst food experience in Thailand.

However, not all experiences were negative. The bar, located right on the beach, was praised for its friendly and welcoming staff. The cocktails were delicious and the establishment was child-friendly. The fire show was a highlight, providing a spectacular display that was the highlight of the stay on the island. The show was free, with patrons given the option to tip afterwards.

The establishment also doubles as a shisha bar, offering a fantastic place to relax, have a drink, and enjoy a fire show on the beach. The food was deemed acceptable, making it a good spot for those looking to enjoy a shisha session.