Chureang Travel

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About Chureang Travel

Chureang is a ferry service that offers various routes including Phuket to Phi Phi, Phuket to Krabi, Phuket to Lanta, Phuket to Ao-Nang, and Phuket to Railay. The service is known for its punctuality, often leaving at the exact scheduled time and arriving at the destination as planned. The ferry is clean and the boarding process is efficient, making for a pleasant journey. The service is also noted for its affordability, offering great value for the price.

However, some travelers have reported issues with the organization of the service. There have been instances where passengers were not picked up from their hotels in the morning, leading to them having to take a later service. There have also been reports of passengers being left on Phi Phi Island, causing them to have to find accommodation unexpectedly.

The condition of the ferry has also been a point of concern for some. Reports of leaking air conditioning, broken chairs, and unclean toilets have been made. The lack of complimentary water during the trip has also been noted. Despite these issues, the ferry has been commended for its punctuality.

The ferry's lack of amenities has also been a point of contention. Some passengers have reported that the ferry does not have fans, making the journey uncomfortable due to the heat. The ferry has been described as not being worth the money spent due to these issues.

There have also been reports of poor service on board. Some passengers have reported late pickups from hotels, unsafe drives to the pier, and late departures. The cleanliness of the boat has also been criticized, with dirty toilets and burned out lights being reported. The lack of English-speaking staff and poor service on board have also been noted.

Some passengers have reported that the ferry was hot inside, leading them to believe that there was no air conditioning. However, others have reported having a better experience on the return trip to Phuket.

There have also been reports of passengers having to pay twice to get to Lanta. Some passengers have reported being dropped off in Phi Phi and having to pay another company to take them to Koh Lanta. This has led to some passengers feeling that they did not get their money's worth from the service.

Despite these issues, Chureang continues to provide ferry services to various destinations. While some passengers have had negative experiences, others have found the service to be efficient and affordable. As with any travel service, it is recommended that potential passengers do their research and make informed decisions based on their individual needs and preferences.