Rating by Tourism.co.th
Hatyai World Tour
78/19 Krabi-Khaotong Road
Pak Nam, Krabi, 81000
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📍 Location of Hatyai World Tour |
About Hatyai World Tour
The journey was far from pleasant. The travelers had to endure a grueling 6-hour journey that should have taken only 3.5 hours. The waiting time was long and uncomfortable, with the travelers having to wait in a hot hub without any air conditioning. The bus was in poor condition, and to make matters worse, the air conditioning was not working. The staff was not helpful either, they were rude and ignored the travelers' questions.The travelers had a similar experience with a 30-minute transfer that took 3 hours. They had a ferry to catch at 11:30, but the pickup was scheduled for 11. After waiting for 30 minutes, the van had not arrived. They had to change vans twice and made six stops to pick up people. As a result, they missed their ferry and spent the entire day in an overpacked minivan.
The driver was not helpful either. He dropped the travelers off at a roadside spot with no other transportation options. The only available option was a taxi driver who charged each person 100 baht for a 1km ride.
The staff at the office was incredibly disrespectful. The travelers were told they would have to wait for a few hours before they could leave. They were only 10 minutes away from their hotel and had been promised they would be home by 4pm. The staff laughed at them, spoke in Thai about them, and told them to find their own way home. The customer service was horrible, and the travelers felt disrespected.
The bus company was possibly the worst in the world. The staff was rude and unhelpful. The travelers had to wait in a dirty waiting room with a dirty toilet that they had to pay to use. The bus departed late and arrived at their destination an hour later than expected.
The shuttle transport in Krabi, Thailand, was not the same as in the West. The travelers had to wait at a depot to be reallocated a new bus to take them to their final destination. This process took an hour. The standard of the buses varied, some looked newer, some had air conditioning, while others had windows that could slide open. The travelers had to deal with upselling at the depot and an unscheduled stop at a service station.
The journey to Kao Lak was not any better. After a short journey in a 'cattle truck', the travelers had to wait at a 'hub' for a minibus. They traveled slowly on major roads, and the coach did not pick up speed. There were fumes coming into the coach, the air conditioning was switched off, and the coach stopped. The engine eventually 'died', and the travelers had to take off their own luggage. They were transferred to a local bus service and had to pay extra to get to their hotel. They arrived 2 hours later than they should have.
In conclusion, the travelers had a horrible experience. The journey was long and uncomfortable, the buses were in poor condition, the staff was rude and unhelpful, and the service was poor. The travelers were left feeling disrespected and frustrated. They would not recommend this company to anyone.
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Ranking Based on it's Tourism.co.th Rating
Ranked #17 out of 27 Transportation in Krabi
Ranked #1 out of 1 Buses in Krabi
About Tourism.co.th's Rating Process Hatyai World Tour is rated based on factors that we believe improve the overall travel experience, going beyond just user reviews. This rating considers aspects such as customer engagement, accessibility for international visitors, and a strong commitment to promoting Thai culture and sustainability. It emphasizes trust, customer loyalty, and the creation of unforgettable experiences, all while respecting Thailand's cultural heritage and environmental values. Below is a breakdown of the rating criteria, explaining the importance of each factor. Engagement & Feedback Tourism.co.th believes that building trust and achieving long-term success for Hatyai World Tour relies on consistent engagement with travelers at every stage of their journey. According to Tourism.co.th, engaging with past travelers demonstrates to potential customers that Hatyai World Tour is responsive and values its public reputation. They emphasize that addressing both the positive and negative aspects of its services shows Hatyai World Tour commitment to improvement and transparency. Tourism.co.th highlights that businesses like Hatyai World Tour, which prioritize personalized attention, promptly address concerns, and maintain open communication, are highly valued. They believe that consistently providing reliable, caring service not only enhances the customer experience but also plays a crucial role in shaping positive ratings and fostering lasting loyalty. Transparency & Accessibility Tourism.co.th believes that being accessible to international travelers is crucial for Hatyai World Tour in building trust and confidence. They emphasize that clear communication of contact details, booking options, operating hours, and relevant certifications fosters transparency for potential customers. Tourism.co.th also highlights that tourism providers licensed with the Tourism Authority of Thailand (TAT) offer added assurance through insurance coverage, background checks, and governmental oversight, ensuring the safety and reliability of Hatyai World Tour's services. They believe that offering multilingual content, displaying trust badges, and showcasing third-party validations are key features that make decision-making easier for travelers, providing them with greater confidence and security when choosing their experiences. Cultural & Local Relevance Both Thailand.org and Tourism.co.th share a common mission: to protect, enhance, and celebrate Thailand's unique travel experiences. United by a deep passion for Thailand’s people, culture, and traditions, our teams are dedicated to preserving and promoting what makes Thailand so special. By highlighting those who embrace and showcase Thai culture, we help safeguard the rich heritage that defines the nation. Additionally, we both are committed to supporting eco-friendly practices and promoting responsible tourism, ensuring that Thailand’s cultural and environmental treasures endure for generations to come.
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Name in Thai
หาดใหญ่เวิล์ดทัวร์
Name in English
Hatyai World Tour
Address in Thai
78/19 ถนนกระบี่-เขาทอง ตำบลปากน้ำ, เมืองกระบี่ 81000
Address in English
78/19 Krabi-Khaotong Road
Pak Nam, Krabi, 81000
Pak Nam, Krabi, 81000
More Things to Do in Pak Nam
- There are 3 Transportation in Pak Nam.
- There are 1 Buses in Pak Nam.
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