Krabitrek Day Tours

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About Krabitrek Day Tours

The Krabi Fishing Tour is a fantastic experience for families. The tour guide, Da, is incredibly helpful and goes out of his way to ensure that everyone has a great time. The boat used for the tour is immaculate, with pristine equipment. Although the crew doesn't speak much English, they communicate effectively enough to be understood. They are also very patient and accommodating with children, making the experience enjoyable for all ages. While the tour may not always result in a big catch, the overall experience is still highly enjoyable.

However, not all experiences with this company have been positive. Some travelers have reported issues with the company's outsourcing of services. For instance, one traveler booked a White Water Rafting and ATV tour and had a less than satisfactory experience. The driver was late, and the customer service was poor. The driver interrupted the ATV ride, cutting the experience short, and blamed the customer for being late. The company's response to complaints was also less than satisfactory, with the coordinator ignoring messages. This has led some travelers to recommend booking with other operators.

Another traveler had a negative experience when they booked a private boat tour. The company mistakenly booked them on a public tour instead, and there were no more private boats available. The traveler felt that the company was dishonest in their business practices, as they had paid for a private tour but were given a public one. The tour started late and was overcrowded, leading to an unpleasant experience. The traveler recommends booking directly with boat companies or using a different middle-man company.

Some travelers have also reported misleading tour itineraries and poor guides. One traveler booked a half-day kayaking trip and was disappointed with the service. The guide spoke little English and provided no guidance or explanations. The guide was also on his phone for most of the tour, causing delays. The tour was also shorter than advertised, leading the traveler to feel that it was not worth the price.

The company's Jungle Tour has also received negative feedback. One traveler found the guide to be unprofessional and unhelpful. The guide provided no explanations or history about the places they were visiting and was absent for most of the tour. The traveler felt that the guide was ignorant and that they would have been better off booking a private tour or self-driving.

However, not all experiences with the company have been negative. One traveler found the company's website to be very useful and the feedback and advice provided by Mem to be excellent. They found the company to be very efficient, with everything running smoothly. They enjoyed the James Bond island tour, the Hong Islands tour, and the Phi Phi Islands tour. They also appreciated the company's flexibility, as they were able to arrange a private longtail boat for a special sunset and a taxi to a special Thai dinner. They found their three days in Krabi to be unforgettable and wished they could have stayed longer.

In conclusion, while some travelers have had negative experiences with this company, others have had positive ones. It seems that the quality of the experience can vary greatly depending on the specific tour and guide. As always, it's recommended to do thorough research and read multiple reviews before booking a tour.