Lets Relax Spa & Onsen

Hours (Open/Closed) Monday 10:00 AM - 12:00 AM Tuesday 10:00 AM - 12:00 AM Wednesday 10:00 AM - 12:00 AM Thursday 10:00 AM - 12:00 AM Friday 10:00 AM - 12:00 AM Saturday 10:00 AM - 12:00 AM Sunday 10:00 AM - 12:00 AM

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About Lets Relax Spa & Onsen

Nestled in the heart of Thong Lo, a high-end massage place with an onsen offers a unique experience for those seeking relaxation and rejuvenation. The establishment is a bit pricier than the average massage parlors in the area, but the quality of service and the serene environment make it worth every penny. The Thai massage, in particular, is a highlight, providing such a relaxing experience that one might even drift off to sleep during the session. The onsen, a Japanese-style hot spring bath, is a fantastic addition to the experience. It's not overly crowded and offers multiple pools to choose from, enhancing the overall tranquil ambiance.

However, not all experiences at this establishment have been positive. Some visitors have reported encountering staff with poor attitudes, particularly at the spa located within the hotel. Some guests have felt slighted by the refusal of the hotel to offer discounts for the spa services, especially after a week-long stay at the hotel. Despite these issues, the spa itself has been described as satisfactory.

One of the services offered at this establishment is the Aromatherapy Massage. However, some patrons have expressed disappointment with this service, questioning the authenticity of the essential oils used. Despite the initial presentation of individually packaged, sealed massage oils, some have reported not being able to detect the aroma of the essential oils during or after the massage. This has led to suspicions that the establishment might not be using the high-quality essential oils they claim to use, which are typically more expensive than regular massage oils.

Despite these concerns, many visitors have praised the professional service provided by the staff, from the reception desk to the masseuses. The establishment is known for its cleanliness and the delightful snack offered after the massage - a serving of mango sticky rice. However, due to its popularity, it's recommended to book in advance to secure a spot.

Unfortunately, not all branches of this establishment have lived up to the expectations. Some visitors have reported a lack of warm welcome upon arrival, and a lack of professionalism from the staff, including giggling during the massage session. The absence of an intake form, which is usually standard in most massage places, has also been noted. These issues have led to some visitors feeling disrespected and unable to relax during their session.

Despite these negative experiences, many visitors have found the onsen to be a standout feature of the establishment. It offers a variety of hot baths and saunas, providing a luxurious experience that some have even compared favorably to authentic Japanese onsens. However, first-time visitors have reported feeling unwelcome and judged by the staff, leading to a less than satisfactory experience. Some have felt that the staff prioritized money over customer service, and were not helpful in guiding first-timers through the onsen experience.

In conclusion, while this establishment offers a unique combination of Thai massage and onsen experience, the quality of service seems to vary. While some have had excellent experiences, others have been left disappointed. It's clear that while the masseuses generally provide a good service, improvements could be made in terms of customer service and transparency about the products used. Despite these issues, the onsen experience is highly recommended for those seeking a relaxing and rejuvenating experience.