Tours, Scuba Diving in Sairee Beach

  Rating by Tourism.co.th    

New Way Diving

24/2 Moo 1
Koh Tao
Sairee Beach, Surat Thani, 84360


Hours (Open/Closed)

Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Sunday
8:00 AM - 7:00 PM
📍 Location of New Way Diving

About New Way Diving

New Way Diving on Koh Tao offers a range of diving experiences, from beginner courses to advanced dives. However, the quality of these experiences can vary greatly. Some visitors have reported issues with equipment and safety, while others have praised the professionalism and friendliness of the staff.

One visitor reported multiple equipment failures during their dives, including regulators that were leaking or failing. This led to some dangerous situations, including one where a diver ran out of air during a safety stop. The visitor also reported that the boat was overcrowded and lacked adequate shade or seating. The ladder steps were slanted the wrong way, making it difficult for divers to get back onto the boat. The captain was described as unfriendly and unhelpful, and there were issues with the dive groups being too large and not having enough experienced dive masters.

Despite these negative experiences, many other visitors have had positive experiences with New Way Diving. They praised the professionalism of the staff and the quality of the equipment. One visitor, who dove with New Way about thirty times over the course of a month, said that they were given good advice on proper weighting and other diving techniques. They also appreciated the small group sizes and the personalized attention they received.

Another visitor praised the patience and friendliness of the New Way Diving team. They felt comfortable and included, and appreciated the thoroughness of the classroom learning. They were very happy with their choice to get their open water certification with New Way Diving.

Other visitors have also had positive experiences with the staff at New Way Diving. They praised the instructors for making them feel safe and comfortable, and for providing plenty of one-on-one time to learn and practice skills. They also appreciated the variety of dives and the enthusiasm of the guides.

The dive shop itself has also received positive feedback. Visitors have described it as friendly and welcoming, with a team that tries to accommodate the preferences of the divers. They also appreciated the convenience of not having to carry their own bags, as the team helps with that.

Some visitors have chosen New Way Diving for their initial training because they do it in the ocean rather than a pool. They also appreciated the responsiveness of the staff to their questions and the opportunity to study the lessons online beforehand. They praised the instructor for his patience and for teaching them how to set up their tanks.

In conclusion, while there have been some negative experiences reported at New Way Diving, many visitors have had positive experiences. They have praised the professionalism and friendliness of the staff, the quality of the equipment, and the variety of dives offered. However, potential visitors should be aware of the potential issues with equipment and safety.
Ranking Based on it's Tourism.co.th Rating

Ranked #6 out of 91 Tours in Surat Thani
Ranked #6 out of 69 Scuba Diving in Surat Thani

About Tourism.co.th's Rating Process

New Way Diving is rated based on factors that we believe improve the overall travel experience, going beyond just user reviews. This rating considers aspects such as customer engagement, accessibility for international visitors, and a strong commitment to promoting Thai culture and sustainability. It emphasizes trust, customer loyalty, and the creation of unforgettable experiences, all while respecting Thailand's cultural heritage and environmental values. Below is a breakdown of the rating criteria, explaining the importance of each factor.

Engagement & Feedback

Tourism.co.th believes that building trust and achieving long-term success for New Way Diving relies on consistent engagement with travelers at every stage of their journey. According to Tourism.co.th, engaging with past travelers demonstrates to potential customers that New Way Diving is responsive and values its public reputation. They emphasize that addressing both the positive and negative aspects of its services shows New Way Diving commitment to improvement and transparency. Tourism.co.th highlights that businesses like New Way Diving, which prioritize personalized attention, promptly address concerns, and maintain open communication, are highly valued. They believe that consistently providing reliable, caring service not only enhances the customer experience but also plays a crucial role in shaping positive ratings and fostering lasting loyalty.

Transparency & Accessibility

Tourism.co.th believes that being accessible to international travelers is crucial for New Way Diving in building trust and confidence. They emphasize that clear communication of contact details, booking options, operating hours, and relevant certifications fosters transparency for potential customers. Tourism.co.th also highlights that tourism providers licensed with the Tourism Authority of Thailand (TAT) offer added assurance through insurance coverage, background checks, and governmental oversight, ensuring the safety and reliability of New Way Diving's services. They believe that offering multilingual content, displaying trust badges, and showcasing third-party validations are key features that make decision-making easier for travelers, providing them with greater confidence and security when choosing their experiences.

Cultural & Local Relevance

Both Thailand.org and Tourism.co.th share a common mission: to protect, enhance, and celebrate Thailand's unique travel experiences. United by a deep passion for Thailand’s people, culture, and traditions, our teams are dedicated to preserving and promoting what makes Thailand so special. By highlighting those who embrace and showcase Thai culture, we help safeguard the rich heritage that defines the nation. Additionally, we both are committed to supporting eco-friendly practices and promoting responsible tourism, ensuring that Thailand’s cultural and environmental treasures endure for generations to come.

Thai Culture

Name in Thai

นิวเวย์ ไดวิ่ง

Name in English

New Way Diving

Address in Thai

24/2 หมู่ 1 เกาะเต่า หาดทรายรี สุราษฎร์ธานี 84360

Address in English

24/2 Moo 1
Koh Tao
Sairee Beach, Surat Thani, 84360

More Things to Do in Sairee Beach

  1. There are 15 Tours in Sairee Beach.
  2. There are 13 Scuba Diving in Sairee Beach.
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