Pop Car Rent

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About Pop Car Rent

POP Riders in Chiang Mai is a motorcycle rental service that has garnered mixed feedback from its customers. Some have had positive experiences, while others have had less than satisfactory encounters.

One couple had a fantastic experience with POP Riders, renting two CB 500X motorcycles. They were pleased to find that the bikes were prepared exactly as they had requested, complete with side boxes, a top box, and even holders for their phones. They were impressed with the service provided by the staff and expressed their intention to rent from them again.

However, not all customers have had such positive experiences. One customer felt that they were overcharged for damages to the bike. They claimed that the repair list included items that were unrelated to the damage they had caused. They also expressed dissatisfaction with the company's customer service, suggesting potential renters to check the company's responses to customers on Google Maps.

Another customer, an experienced driver, rented a 150cc bike for a day. Initially, they were offered an older bike, but upon expressing their knowledge of motorbikes, they were given a newer model. They advised against renting older bikes in Thailand due to the potential for mechanical issues and the associated costs. They also recommended having an international license to avoid fines.

Unfortunately, some customers have had negative experiences with POP Riders. One customer claimed that their motorbike was mechanically faulty and that they did not receive a refund when it failed. They also found the staff to be unfriendly and recommended other rental services in the area. Another customer had a similar experience, claiming that the bike they rented had no brakes, making it dangerous to ride.

One family had a particularly unsatisfactory experience with the company's return policy. They were required to pay the full rental fee upfront, and the company held onto their Canadian passport, which contained their Thai entry visa. This prevented them from crossing into Myanmar, and when they returned a day early because of this, they were not refunded for the unused day. They advised against paying in advance and suggested choosing a different rental company.

Another couple had a disappointing experience after being recommended to POP Riders by a local tour guide. They felt that the company was more interested in renting them the most expensive model than ensuring their comfort. They were also surprised to find that they had to pay for a full day's rental when they returned the bike slightly late on the third day. They found the operators of the shop to be solely focused on making money and advised others to avoid this rental service.

In conclusion, while some customers have had positive experiences with POP Riders in Chiang Mai, others have had less than satisfactory encounters. Potential renters should consider these experiences when deciding whether to rent from this company.