Romeo & Juliet Tailor's House

Hours (Open/Closed) Monday 9:00 AM - 9:00 PM Tuesday 9:00 AM - 9:00 PM Wednesday 9:00 AM - 9:00 PM Thursday 9:00 AM - 9:00 PM Friday 9:00 AM - 9:00 PM Saturday 9:00 AM - 9:00 PM Sunday 9:00 AM - 9:00 PM

📍 Location of Romeo & Juliet Tailor's House 🚘 Directions to Romeo & Juliet Tailor's House

About Romeo & Juliet Tailor's House

Romeo and Juliet Tailor's House in Bangkok is a place of contrasts. On one hand, it is a house of hand-tailored elegance, offering a wide variety of fabrics, including cashmere and Thai silk. The small store boasts a large selection of materials, and during a recent trip, a visitor was able to purchase four suits, five shirts, and two extra pants, along with two free ties, for a total of 850 $AUD. This price was considered a great deal compared to what the visitor could get back home. The location of the store is also convenient, being close to an ARL station.

However, the quality of the tailoring and the customer service have been called into question by several visitors. One customer had a disappointing experience with the stitching of female clothes, which was described as really bad. The staff's attitude reportedly changed when the customer refused to accept the poorly stitched clothes. A promise of a refund was made, but the money was not returned after two days of follow-up.

Another customer had two jackets made at the store. Despite being fitted and specifying that the jackets should have vents at the back, the jackets delivered to the customer's hotel were not as requested. The sleeves were too short, and the jackets were big and boxy. The customer returned the jackets for alterations, but when they arrived in London three weeks later, they were still the same. The customer was able to get a full refund from their credit card company, but communication with the store ceased after the jackets were returned.

Shirts from Romeo and Juliet Tailor's House have also been criticized for their fit. One customer described the fitting around the arm as terrible and expressed the need to get it fixed elsewhere. Another customer had a similar experience with nine shirts that were made too tight. Despite being promised changes and delivery to the customer's hotel, the shirts were not altered. The customer ended up not paying for the shirts that could not be worn.

The worst experience reported involved a customer who bought two blazers, a dress, and a pair of suit pants. The clothes were poorly made and required four fittings to finish, which ruined the customer's days in Bangkok. The final delivery was marred by an offensive and sexual pass made by a staff member named Sam, which left the customer feeling offended, abused, and violated.

In conclusion, while Romeo and Juliet Tailor's House offers a wide variety of fabrics and competitive prices, the quality of the tailoring and the customer service have been a source of disappointment for several customers. Visitors to Bangkok looking for tailoring services may want to consider other options.