Thai Sriram Transport

Hours (Open/Closed) Monday 12:00 AM - 11:59 PM Tuesday 12:00 AM - 11:59 PM Wednesday 12:00 AM - 11:59 PM Thursday 12:00 AM - 11:59 PM Friday 12:00 AM - 11:59 PM Saturday 12:00 AM - 11:59 PM Sunday 12:00 AM - 11:59 PM

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About Thai Sriram Transport

Thai Sriram is a popular transportation service in Thailand, offering main routes from Bangkok to Chiang Mai and Bangkok to Koh Samui and Koh Phangan. They have reciprocal arrangements with local providers for additional destinations in the North and the South. They are always considering and adding new routes to their service once they are fully arranged.

However, some travelers have reported issues with the service. One such issue is the confusion with seat numbers. Some passengers have reported that the seat numbers they were assigned when they bought their tickets were not the same as the ones on the bus. This has led to discomfort and inconvenience, especially for groups traveling together. Additionally, there have been reports of delays, with buses leaving an hour later than the scheduled departure time.

Despite these issues, many travelers have had positive experiences with Thai Sriram. The overnight bus from Bangkok to Chiang Mai, for example, has been praised for its convenience. Passengers are provided with a bottle of water, a snack, and a warm meal around 1 am. Although the meal may not be gourmet, it is sufficient if you're hungry. Blankets are also provided for added comfort. The bus is usually on time, with only minor delays, and there is a transfer service to the city.

However, not all experiences have been positive. Some passengers have reported that the toilet on the bus was not accessible. Others have complained about the air conditioning being too cold and not being provided with a blanket. Communication with the driver and assistant can also be a problem, as they may not understand English. Some passengers have reported feeling unwell after the journey due to the cold.

There have also been issues with the final stop of the bus. Some passengers have reported that the bus stop was approximately 10km from the location they were told it would be, resulting in an additional hour of travel by taxi.

Despite these issues, many passengers have found the service to be cheap and efficient. The bus from Chiang Mai to Bangkok, for example, leaves early and provides water and snacks. The bus also has a toilet, although it may not be in the best condition. The seats have a lot of legroom, especially on the left-hand side at the top. The staff have been described as nice and the journey as comfortable and fast.

However, some passengers have had negative experiences with the company's customer service. They have reported that the company refused to refund any difference paid, despite it being written in the booking voucher. The staff have been described as rude and unprofessional.

On the other hand, the service to Koh-Phangan and Koh-Samui has been praised. Passengers are given clear instructions, a blanket, water, cookies, and dinner around midnight. The bus has a toilet and reclining seats, making it possible to sleep during the journey. Upon arrival, there is a free taxi service to your hotel on the island. For only 1000 baht, many passengers have found this service to be excellent value for money.