Ton Mai Spa Phuket

Hours (Open/Closed) Monday 10:00 AM - 10:00 PM Tuesday 10:00 AM - 10:00 PM Wednesday 10:00 AM - 10:00 PM Thursday 10:00 AM - 10:00 PM Friday 10:00 AM - 10:00 PM Saturday 10:00 AM - 10:00 PM Sunday 10:00 AM - 10:00 PM

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About Ton Mai Spa Phuket

Ton Mai Spa is a well-equipped wellness center that offers a variety of services. It boasts a Lemongrass Steam Sauna, an outdoor Pool & Jacuzzi with an underwater entrance, and a Relaxation Zone with comfortable outdoor lounge chairs. The Spa also offers a wide range of massage options, as well as food and beverages, including fresh smoothies, coconuts, and soft drinks.

However, some visitors have expressed concerns about the privacy at the spa. For instance, after a body scrub, guests are required to walk through the reception area covered only with a towel to reach the shower. This could be a potential issue for those who value their privacy. Additionally, the quality of the massages has been called into question, with some guests describing them as unsatisfactory.

Some guests have also reported health issues following their visit to the spa. One visitor mentioned falling ill with flu-like symptoms twice after using the cold bath. While this could be a coincidence, it's worth noting for those considering a visit.

The spa has also been criticized for its decision to stop admitting children under 10 years old. This decision has upset some regular visitors who used to visit the spa with their young children. They argue that teenagers, who are still allowed, can be more disruptive than younger children. They suggest that the spa should either enforce its rules more strictly or make the age restriction 18+.

Communication with the spa team via social media and messaging apps has been described as less than ideal, with slow response times. Some guests have also found the reception staff to be rude and unfriendly. The spa's environment has also been criticized, with some guests feeling uncomfortable with the semi-sheltered area for body scrubs and the outdoor area for massages.

Despite these criticisms, some visitors have had positive experiences at Ton Mai Spa. They have praised the spa for its affordability and good service. The staff has been described as polite and welcoming, making guests feel at home. The steam sauna, in particular, has been highlighted as a refreshing experience.

In conclusion, while Ton Mai Spa offers a range of services and a unique environment, potential visitors should be aware of the criticisms regarding privacy, massage quality, and the spa's policy on children. However, for those who value affordability and a rustic, outdoor spa experience, Ton Mai Spa could still be a worthwhile visit.