Rating by Tourism.co.th
Trans Island Travel
46/17-19
Surat Thani
Bophut, Koh Samui, 84320
Hours (Open/Closed)Monday9:00 AM - 6:00 PM Tuesday 9:00 AM - 6:00 PM Wednesday 9:00 AM - 6:00 PM Thursday 9:00 AM - 6:00 PM Friday 9:00 AM - 6:00 PM Saturday 9:00 AM - 6:00 PM |
📍 Location of Trans Island Travel |
About Trans Island Travel
Trans Island is a company that has been described as faultless, with a team that is both professional and helpful. One of the standout members of the team is Andreas, who has been praised for his exceptional service. He is known for going above and beyond to ensure that every visitor's experience is smooth and enjoyable. His dedication to his work is evident in the way he handles every situation, even when things don't go as planned. For instance, when a visitor tested positive for Covid during their vacation, Andreas made sure they had all the support they needed in Koh Samui.Trans Island offers a variety of tours, including a visit to the Hot Spring and Emerald Lagoon. The tour guides, like Serena Phatthisa, are known for their cooperative nature and extensive knowledge about the tour. They communicate well and show strong empathy and understanding, ensuring that every visitor and their family have an enjoyable experience.
The company also provides airport transfer services. They take care of the transfer from and to the airport, ensuring a smooth journey for their clients. The drive from the airport to Beach Republic might not be visually appealing as it is via back lanes, but the return journey offers lovely views of parts of Koh Samui that visitors would love to explore again. The company's representative meets the clients at the airport, assists with check-in, and even helps with baggage, a gesture that is greatly appreciated by the visitors.
Trans Island also offers boat tours and car hire services. The car hire process is quick and efficient, with the car being ready within 10 minutes. The cars are new and the car hire staff, like Ian, are friendly and helpful. The boat tours include trips to places like Ko Mat Sum, also known as Pig Island, and a jeep tour of waterfalls, temples, and the secret garden. The tours are well-organized and the staff make the process easy and hassle-free.
The company's guides, like Louie, are another highlight of the services offered by Trans Island. Louie, who guides snorkeling tours around Koh Tao and Koh Angthong, is known for his knowledge and his sweet nature, especially with kids. He snorkels with the visitors and is always ready to lend a helping hand.
Trans Island also has a clean and bright shop where the staff display a good knowledge of local trips and services. The prices are considered good value for money, often cheaper than what hotels quote for the same package. The staff are also fluent English speakers, making communication easy for international visitors. Overall, Trans Island sets a high standard in the tourism industry, thanks to its helpful and friendly staff, and the wide range of services it offers.
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Ranking Based on it's Tourism.co.th Rating
Ranked #29 out of 63 Tours in Koh Samui
Ranked #7 out of 12 Adventure Tours in Koh Samui
Ranked #5 out of 14 Tour Guides in Koh Samui
Ranked #7 out of 22 Transportation in Koh Samui
Ranked #1 out of 7 Taxi / Driver in Koh Samui
About Tourism.co.th's Rating Process Trans Island Travel is rated based on factors that we believe improve the overall travel experience, going beyond just user reviews. This rating considers aspects such as customer engagement, accessibility for international visitors, and a strong commitment to promoting Thai culture and sustainability. It emphasizes trust, customer loyalty, and the creation of unforgettable experiences, all while respecting Thailand's cultural heritage and environmental values. Below is a breakdown of the rating criteria, explaining the importance of each factor. Engagement & Feedback Tourism.co.th believes that building trust and achieving long-term success for Trans Island Travel relies on consistent engagement with travelers at every stage of their journey. According to Tourism.co.th, engaging with past travelers demonstrates to potential customers that Trans Island Travel is responsive and values its public reputation. They emphasize that addressing both the positive and negative aspects of its services shows Trans Island Travel commitment to improvement and transparency. Tourism.co.th highlights that businesses like Trans Island Travel, which prioritize personalized attention, promptly address concerns, and maintain open communication, are highly valued. They believe that consistently providing reliable, caring service not only enhances the customer experience but also plays a crucial role in shaping positive ratings and fostering lasting loyalty. Transparency & Accessibility Tourism.co.th believes that being accessible to international travelers is crucial for Trans Island Travel in building trust and confidence. They emphasize that clear communication of contact details, booking options, operating hours, and relevant certifications fosters transparency for potential customers. Tourism.co.th also highlights that tourism providers licensed with the Tourism Authority of Thailand (TAT) offer added assurance through insurance coverage, background checks, and governmental oversight, ensuring the safety and reliability of Trans Island Travel's services. They believe that offering multilingual content, displaying trust badges, and showcasing third-party validations are key features that make decision-making easier for travelers, providing them with greater confidence and security when choosing their experiences. Cultural & Local Relevance Both Thailand.org and Tourism.co.th share a common mission: to protect, enhance, and celebrate Thailand's unique travel experiences. United by a deep passion for Thailand’s people, culture, and traditions, our teams are dedicated to preserving and promoting what makes Thailand so special. By highlighting those who embrace and showcase Thai culture, we help safeguard the rich heritage that defines the nation. Additionally, we both are committed to supporting eco-friendly practices and promoting responsible tourism, ensuring that Thailand’s cultural and environmental treasures endure for generations to come.
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Name in Thai
ทรานส์ไอส์แลนด์เดินทาง
Name in English
Trans Island Travel
Address in Thai
46/17-19 สุราษฎร์ธานี บ่อผุด เกาะสมุย 84320
Address in English
46/17-19
Surat Thani
Bophut, Koh Samui, 84320
Surat Thani
Bophut, Koh Samui, 84320
More Things to Do in Bophut
- There are 21 Tours in Bophut.
- There are 3 Adventure Tours in Bophut.
- There are 7 Tour Guides in Bophut.
- There are 13 Transportation in Bophut.
- There are 4 Taxi / Driver in Bophut.
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